Agenda at a Glance

Sunday, August 13: Extended Education

Monday, August 14: Extended Education & Welcome Reception

Tuesday, August 15: Welcome Keynotes, Breakout Sessions & Customer Excellence Awards Dinner

Wednesday, August 16: Guest Keynote Speaker, Breakout Sessions

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Monday, August 14, 2023
Welcome Reception Sponsored by Biscit and Precise Business Solutions6:30 PM - 8:30 PM
Tuesday, August 15, 2023
Arrival Tea and Coffee7:30 AM - 8:00 AM
Welcome from Greg O’Loan, Epicor Regional Vice President8:00 AM - 8:30 AM
Epicor Keynote by Andy Coussins, EVP and Head of International Sales8:30 AM - 9:15 AM
Epicor Technology Keynote9:15 AM - 10:00 AM
Morning Tea- Solutions Showcase10:00 AM - 10:15 AM
Solution Pavilion Showcase Hours10:00 AM - 5:30 PM
Epicor for Care Product Roadmap - Road Ahead – Uday Shah, Product Development Lead, Senior Living & Arturo Buzzalino, Sr. Director Product Management10:15 AM - 11:00 AM
Kinetic Roadmap: What’s New and the Road Ahead for Epicor Kinetic10:15 AM - 11:15 AM
Epicor Community Care - Future Ready User Experience11:00 AM - 11:45 AM
Epicor Kinetic Browser, UX Adoption and Dashboards11:15 AM - 12:00 PM
New Features and Capabilities in Residential Care11:45 AM - 12:30 PM
Kinetic in the Cloud: Discover What’s New and What’s Right for You12:00 PM - 12:30 PM
Lunch Sponsored by ancora Software, Avalara & insightsoftware (Spreadsheet Server)12:30 PM - 1:30 PM
What’s New in Epicor Financials: Tips, Features and Usability1:30 PM - 2:15 PM
Business Automation: The Future of Integrations with Kinetic and Automation Studio1:30 PM - 2:15 PM
Improve Insights and Decision making with Epicor Financial Planning & Analysis (FP&A)2:15 PM - 3:00 PM
What's New and the Road Ahead for Epicor Financials2:15 PM - 3:00 PM
Advanced Engineering Techniques to Enhance Your Manufacturing Processes by Applying Real-World Examples3:00 PM - 3:45 PM
Unlock the Power of Your Data - Connect and Plan Better Across Your Whole Business 3:00 PM - 3:45 PM
Afternoon Tea - Solutions Showcase3:45 PM - 4:00 PM
Improve Your Supply Chain Execution with Kinetic Warehouse & Epicor Proof of Delivery4:00 PM - 4:30 PM
Workflows and Epicor Content Management4:00 PM - 4:45 PM
Streamline Purchase Approvals with Advanced Requisition Management (ARM)4:30 PM - 5:00 PM
Integrate Everything and Automate Anything, with Automation Studio4:45 PM - 5:30 PM
The Rise of E-invoicing Globally - How to Comply with the Forthcoming Mandates5:00 PM - 5:30 PM
Solutions Showcase and Reception 6:45 PM - 7:30 PM
Champion Awards Dinner Sponsored by Phocas7:30 PM - 10:00 PM
Wednesday, August 16, 2023
Arrival Tea and Coffee7:30 AM - 8:00 AM
Embracing Life Change as a Motivator and an Inspiration in Driving Your Success - Greg Page, Guest Keynote 8:00 AM - 8:45 AM
The Road Ahead for BI and Financial Reporting8:45 AM - 9:15 AM
Leveraging Epicor Support, Jason Taylor, SVP Global Support 9:15 AM - 9:45 AM
Leveraging Epicor Professional Services, Clarke Pich, SVP Global Professional Services9:45 AM - 10:15 AM
Morning Tea - Solutions Showcase10:15 AM - 10:45 AM
Solution Pavilion Showcase Hours 10:15 AM - 1:00 PM
Key Industry Issues in Aged Care - Priorities, Reforms, and Industry Outlook from Key Aged Care Industry Association ACCPA10:45 AM - 11:30 AM
Key Industry Issues in Manufacturing – Panel Discussion10:45 AM - 11:30 AM
Improving on Manufacturing Execution & Obtaining Real-Time Production Information11:30 AM - 12:15 PM
Spotlight on Compliance - Epicor for Care11:30 AM - 12:15 PM
Drive Customer Engagement and Grow Sales with Commerce and CPQ12:15 PM - 1:00 PM
Key Technology Trends- An Interactive Panel Discussion12:15 PM - 1:00 PM
Lunch and Prize Draw Sponsored by ancora Software, Avalara & insightsoftware (Spreadsheet Server)1:00 PM - 2:00 PM
Getting the Most Out of Your Cloud Investment - Arturo Buzzalino, Sr. Director Product Management2:00 PM - 2:30 PM
What's New in Warehousing and Logistics 2:00 PM - 2:30 PM
Robotic Process Automation and Machine Learning -Featuring an Epicor Customer2:30 PM - 3:00 PM
Journey of Business Transformation - Interactive Discussion Featuring an Epicor Customer2:30 PM - 3:00 PM
Business and Office Automation Using Today's Tools to Gain Efficiency with Machine Learning (Finance)3:00 PM - 3:30 PM
Customer Input and Interaction to Define Product Roadmap (Epicor Ideas)3:00 PM - 3:30 PM
Go Paperless on the Shopfloor with Kinetic Dynamic Documents3:30 PM - 3:50 PM
Closing Remarks 3:30 PM - 4:00 PM
Closing Remarks3:50 PM - 4:00 PM
Afternoon Tea4:00 PM - 4:15 PM