Name
Customer-led: Practical Lessons in Workflow Automation, Efficiency Gains You Can Measure
Date & Time
Wednesday, May 20, 2026, 3:20 PM - 4:10 PM
Speakers
Eric McCracken - Epicor
Utah Taylor - General Formulations
Mike Gross - Ashworth Brothers, Inc.
Greg Payne - Compulink Cable Assemblies
Jac Lindell - Epicor
Rahul Agarwal - Epicor
Rahul Agarwal
Description

Join us for a session led by seasoned ECM customer experts as they walk through custom workflows and tips & tricks. Hear how Epicor ECM eliminated manual AP tasks and improved accuracy in a real-world success story. Walk away with proven strategies and KPIs.

In this session, you will learn:

  • How Epicor ECM impacts cost and cycle time
  • Change-management tips for successful adoption
  • Metrics to benchmark efficiency improvements
Location Name
Ryman Studio 16/17
Full Address
Gaylord Opryland Resort & Convention Center
2800 Opryland Dr
Nashville, TN 37214
United States
Industry
Distribution, Manufacturing
Areas of Interest Insights 2026
AI and Intelligent Systems, Data-Driven Decisions, Security and Compliance, Financial Performance, Extensibility and Data Integration, Project Management
Solutions Insights 2026
Kinetic, Prophet 21, Eclipse, CMS, Epicor ECM, Epicor Financials
Audience - Insights 2026
Finance, IT and Technology, Operations, Procurement and Purchasing
Session Type - Insights 2026
Customer-Led