Name
Lab: Processing Customer Returns with Ease
Date & Time
Thursday, May 21, 2026, 2:10 PM - 3:00 PM
Speakers
Description
Handling customer returns is a task most people don't look forward to. But features in Prophet 21 RMA can make it easier. Join this hands-on lab as we explore the deep functionality included in RMAs, such as:
- The best options for taking in a return
- How to apply restocking fees
- How to manage credit cards
- The ability to return an entire invoice
Location Name
Delta Mezzanine 3/4
Full Address
Gaylord Opryland Resort & Convention Center
2800 Opryland Dr
Nashville, TN 37214
United States
2800 Opryland Dr
Nashville, TN 37214
United States
Industry
Distribution
Areas of Interest Insights 2026
Sales Management, Workforce Efficiency, Inventory Planning, Financial Performance
Solutions Insights 2026
Prophet 21
Audience - Insights 2026
Customer Service, Finance, Operations, Procurement and Purchasing
Session Type - Insights 2026
Lab