Name
Lab: Processing Customer Returns with Ease
Date & Time
Thursday, May 21, 2026, 2:10 PM - 3:00 PM
Description
Handling customer returns is a task most people don't look forward to. But features in Prophet 21 RMA can make it easier. Join this hands-on lab as we explore the deep functionality included in RMAs, such as:
- The best options for taking in a return
- How to apply restocking fees
- How to manage credit cards
- The ability to return an entire invoice
Industry
Distribution
Areas of Interest Insights 2026
Sales Management, Workforce Efficiency, Inventory Planning, Financial Performance
Solutions Insights 2026
Prophet 21
Audience - Insights 2026
Customer Service, Finance, Operations, Procurement and Purchasing
Session Type - Insights 2026
Lab