Name
The Future of Epicor Support for Prophet 21: Investments, Innovation, and What It Means for You
Date & Time
Wednesday, May 20, 2026, 4:20 PM - 5:10 PM
Description

Customer service is a critical component of your business, and it is for us at Epicor as well. Join this session to hear from Epicor leaders on how Support continues to evolve, sharing recent enhancements, strategic investments, and what’s coming next to improve how you get help when you need it. This session will highlight:

  • Initiatives designed to simplify interactions, increase efficiency, and deliver more value from your support experience. 
  • How to take advantage of new tools and resources—including AI-powered capabilities—so your teams can resolve issues faster and work more effectively.

Leave with a clearer understanding of how Epicor Support is advancing and how to make the most of what’s available to you today.

Industry
Distribution
Areas of Interest Insights 2026
AI and Intelligent Systems, Workforce Efficiency, Data-Driven Decisions, Expert Guidance
Solutions Insights 2026
Prophet 21
Audience - Insights 2026
Executive, Finance, IT and Technology, Operations
Session Type - Insights 2026
Breakout