ERP projects are getting harder as systems grow more complex and teams juggle daily operations with major transformation. Mel Heckman from M&M Industries shares five proven practices that replace last‑minute heroics with clear governance, real accountability, and consistent execution. Drawing from years of implementations, Mel will show how to use Epicor’s flexibility more effectively, so teams move faster, avoid rework, and scale with confidence.

Key Takeaways for attendees:

• Start with user stories so UAT becomes a readiness check, not a scramble.
• Keep all ERP work in a single execution system to drive ownership and visibility.
• Run meetings as action-focused forums where every discussion results in tracked work.
• Treat decisions as milestones to prevent teams from revisiting the same issues.
• Build a living knowledge hub that captures decisions, design intent, and lessons learned.