In this session, a CMS Support specialist will share practical guidance on how to work effectively with Epicor Support. Learn how to submit strong support cases, what information helps speed resolution, and best practices for engaging with support teams throughout day-to-day operations. This segment is designed to help you resolve issues faster and get more value from your CMS environment.   In this session, you will learn:

• How to submit effective CMS support cases
• What details and diagnostics help speed resolution
• When and how to engage Epicor Support
• Tips for smoother ongoing support interactions