Name
Customer-led: From Documents to Decisions - How Spartanburg Steel Uses Epicor ECM with CMS Across the Business
Date & Time
Wednesday, May 20, 2026, 2:00 PM - 2:50 PM
Description

Enterprise Content Management is no longer just about storing documents—it’s about connecting content, workflows, and ERP data to drive smarter, faster business processes. 

In this customer-led session, Doyle Lawson from Spartanburg Steel shares how Epicor Enterprise Content Management (ECM) is used as a foundational platform across the organization. While Accounts Payable automation serves as a flagship use case, attendees will see how Epicor ECM enables standardized workflows, intelligent data capture, system integration, and real-time visibility for multiple business processes. 

Doyle will walk through why Spartanburg Steel chose Epicor ECM, how implementation was approached, and how ECM continues to deliver operational efficiency, accuracy, and control beyond a single department.   Learning Objectives: 

  • See how intelligent capture, workflow, and ERP integration apply across multiple processes 
  • Learn how AP automation fits into a broader ECM strategy 
  • Identify opportunities to expand ECM into other document-driven workflows 
  • Apply lessons learned from a real-world ECM implementation
Industry
Manufacturing
Areas of Interest Insights 2026
AI and Intelligent Systems, Workforce Efficiency, Factory Optimization
Solutions Insights 2026
CMS, Epicor ECM