Name
Customer service. Customer satisfaction. Customer success. Customer experience.
Date & Time
Thursday, May 26, 2022, 11:20 AM - 12:10 PM
Description
Have you been using those terms interchangeably? What customer experience are you delivering to your customers? Develop a strategy to deliver a great customer experience drives revenue and business growth. This session by Chris Warticki, VP Customer Experience at Epicor will examine the foundational elements of a great customer journey and offers techniques your business can deploy to elevate your game.
Location Name
Presidential Ballroom B
Full Address
Gaylord Opyrland Resort & Convention Center
2800 Opryland Drive
Nashville, TN 37214
United States
Product Insights Building Supply and Retail
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Session Level
Intro
Interest
Analytics and Reporting, Cloud and Cybersecurity, Sales and Commerce, , Financials, , , , Production, , , Supply Chain, , , , Warehouse and Fulfillment