November 8 - 10, 2023

Gaylord Opryland Resort & Convention Center l Nashville, TN

Insights for Building Supply is Epicor’s premier annual event for Epicor BisTrack, LumberTrack & Warehouse Management customers. This year we are excited to host our users, prospective customers, partners, developers, thought leaders, press, and employees November 8 - 10, 2023 at the Gaylord Opryland Resort & Convention Center in Nashville, TN. Get ready to explore technologies and techniques that will help you drive performance and productivity.

Tuesday, November 7, 2023
Registration Open 4:00 PM - 6:00 PMAll Presidential Lobby
Wednesday, November 8, 2023
Bootcamp Breakfast 7:00 AM - 8:00 AM 

Breakfast available for those attendees that paid for a bootcamp class.

Exhibit Hall B1
Registration Open7:00 AM - 6:30 PMAll Presidential Lobby
Bootcamp Lunch12:00 PM - 1:00 PM 

Lunch available for those attendees that paid for a bootcamp class.

Exhibit Hall B1
Welcome Reception sponsored by GPS Insight 5:00 PM - 6:30 PMAll

Welcome Reception for all conference attendees to network with our sponsors and meet others in the Lumber industry!

Presidential Ballroom A
Thursday, November 9, 2023
Breakfast sponsored by Avalara, Phocas Software, Revenue Analytics and Saberis 7:00 AM - 8:00 AMAll

Breakfast for all conference attendees

Exhibit Hall B1
Registration Open 7:00 AM - 6:00 PMAll Presidential Lobby
Opening Keynote with Epicor Executives sponsored by Do it Best, LBM Partner Services and Orgill8:00 AM - 8:45 AMAll

Hear from Rich Murr, Epicor Chief Customer & Information Officer on the strategic vision for the coming year. Then, learn about our investments and product roadmap from Epicor’s product leadership team who will give an overview of how we continue to elevate and optimize the solutions within Building Supply.

Presidential Ballroom D
Coffee Break8:45 AM - 9:00 AMAll

Grab a cup of coffee in the Solutions Pavilion prior to starting your What's New Session at 9:00 am!

Presidential Ballroom A
Solutions Pavilion Open8:45 AM - 6:00 PMAll

Please visit our vendor partners and sponsors in the Solutions Pavilion

Presidential Ballroom A
What's New in LumberTrack9:00 AM - 9:50 AMLumberTrack

Hear about the latest happenings and get a preview of the upcoming roadmap for your LumberTrack software.

Presidential Chamber B
What's New in BisTrack9:00 AM - 9:50 AMAdd-on, Modules, Partners, BisTrack Advanced, BisTrack Basics, Epicor Warehouse Management System (WMS), Financials

Hear from key Epicor leaders on what's coming with new versions of BisTrack. Learn more about Epicor Automation Studio, Epicor Application Studio, Epicor Ideas, and Grow Business Intelligence.

Presidential Ballroom D
Introduction to Epicor Warehouse Management10:00 AM - 10:50 AMEpicor Warehouse Management System (WMS)

Learn all about how implementing Epicor WMS can improve your operations with greater visibility into the inventory in your yard or warehouse.

Jackson CD
Customer Speaker: Understanding and Optimizing User Permissions 10:00 AM - 10:50 AMBisTrack Basics

Want a better understanding of how to utilize User Permissions in BisTrack? Hear from Jordan Worthington, Training Manager and Adam O'Neal, Systems Analyst at Ziggy’s Home Improvement, about ways the team has moved beyond setting everyone as an admin. They’ll discuss permissions, groups, and how to efficiently and effectively build permission sets around groups.

Lincoln CDE
Top Support Issues and Resolutions10:00 AM - 10:50 AMLumberTrack

We have collected the most common support tickets and issues. The support team will demonstrate how these can be solved.

Presidential Chamber B
Anatomy of a Cyberattack: Safeguarding Data Security10:00 AM - 10:50 AMThought Leadership Jackson EF
Epicor EDA and BisTrack: A Deeper Look Into Business Intelligence Opportunities10:00 AM - 10:50 AMAdd-on, Modules, Partners Jackson AB
What’s New in BisTrack Web10:00 AM - 10:50 AMBisTrack Advanced

Come hear the latest on BisTrack Web and all the development completed and planned. The team will walk attendees through best practices for BisTrack Web and the opportunities for working in the browser.

Washington B
AP/AR/Order Automation Sponsored Session by Innov810:00 AM - 10:50 AMFinancials

Find out the latest and greatest for AP Automation, AR Automation and Order Entry Assist - Faster, more accurate invoice, receivables and PO processing.

Lincoln A
An Introduction and Overview of FiberTrack10:00 AM - 10:50 AMLumberTrack

FiberTrack is the log management module of LumberTrack. This session will provide insight into how it can be used to better manage your business.

Presidential Chamber A
LumberTrack Support Tables Available 10:00 AM - 2:30 PMAll

Please visit our LumberTrack support reps to get your questions answered.

Presidential Ballroom A
BisTrack Support Tables Available 10:00 AM - 4:20 PMAll

Please visit our BisTrack support reps to get your questions answered.

Presidential Ballroom A
What's New in Epicor Warehouse Management11:00 AM - 11:50 AMEpicor Warehouse Management System (WMS)

Get the latest updates on all that's been added to WMS and how you can take advantage of the new features and functions. The team will also discuss planned development.

Jackson CD
Customer Panel: How LumberTrack's Flexibility Impacts Order Fulfillment11:00 AM - 11:50 AMLumberTrack

All of us need to fulfill orders that we take. LumberTrack provides great flexibility in this area. In this session a cross-section of LumberTrack clients will discuss how they meet this requirement.

Presidential Chamber B
Marketing and Customer Experience: Driving Impact Through Engagement 11:00 AM - 11:50 AMThought Leadership

Jenny Victor, Epicor’s Chief Marketing Officer, will give an overview of how Epicor’s brand can impact customer experience, followed by a Q&A session with Barry Kriha, Director of Marketing at Mead Lumber, who recently went through an organization-wide rebrand. They will discuss the importance of brand, what drove the rebrand, and the results coming out of the process.

Jackson EF
Grow Your Business Online with Integrated eCommerce11:00 AM - 11:50 AMAdd-on, Modules, Partners

eCommerce is the #1 B2B sales tool because it helps you gain market share cost-effectively and provide the self-service buyers demand. Learn about the latest offering from Epicor Commerce and how this integration with BisTrack can increase your revenue.

Jackson AB
Epicor Financials Roadmap -- Advancements and Integration with BisTrack11:00 AM - 11:50 AMFinancials

Get the latest information about enhancements and roadmaps for the recent and upcoming BisTrack releases as it relates to the integration to Epicor Financials. Learn about new features and plans for migration of existing BisTrack customers from the QuickBooks/Dynamics Great Plains (GP) integration to Epicor Financials.

Lincoln A
Correctly Setting up and Maintaining User Profiles11:00 AM - 11:50 AMBisTrack Basics

Developing user profiles can be critical in setting up BisTrack and helping administrators as new employees onboard. Learn how to create and manage profiles for roles throughout your organization and walk away with a better understanding of the user profile options.

Lincoln CDE
Customer Panel: Understanding and Optimizing Costed Batches 11:00 AM - 11:50 AMBisTrack Advanced

Setting up and using costed batches can feel intimidating, but once applied, can be extremely helpful. Hear from Eric Chippeaux, Commercial Sales Manager at Star Lumber, and Tim Koll, IT Support and Systems Manager at Mead Lumber, as they outline how you can take advantage of costed batches at your organization.

Washington B
Lunch sponsored by Avalara, Phocas Software, Revenue Analytics and Saberis 12:00 PM - 1:30 PMAll

Lunch for conference attendees

Exhibit Hall B1
Connecting to Your Customers Using Epicor EDI and BisTrack1:30 PM - 2:20 PMAdd-on, Modules, Partners

Electronically communicating with customers and vendors is the future. Epicor EDI provides a white-glove approach to making this easy and efficient. Learn about how you can go beyond the traditional VAN with Epicor EDI and BisTrack.

Jackson AB
Introduction to the BisTrack Mobile Warehouse Apps: Count, Picking, Receipt, and Stock1:30 PM - 2:20 PMBisTrack Basics

Join this session to get introduced to all the BisTrack Mobile Warehouse Apps: Count, Picking, Receipt, and Stock. Michael and Scott will walk users through the functionality of each app and outline use cases to help with your understanding of these powerful tools.

Lincoln CDE
Year-end Dynamics Great Plains (GP)/MFA/10991:30 PM - 2:20 PMFinancials

Closing out the year can be challenging. Learn everything you need to do for a smooth year-end closing of your financials.

Lincoln A
Customer Panel: Dynamic Dashboards 1:30 PM - 2:20 PMBisTrack Advanced

Rick Lettow, Director of Information Technology at Zuern Building Products, and Aaron Basescu, Epicor Solution Engineer, will share techniques and examples for enhancing the content and capabilities of dynamic dashboards. The dashboards demonstrated in this session will be made available to attendees for download at the beginning of the session, and afterward.

Washington B
Using LumberTrack Online and Web for Increased Productivity1:30 PM - 2:20 PMLumberTrack

People are accustom to having data at their fingertips. LumberTrack Online and LumberTrack Web provide data to customers and employees while they are at their desk or on the go.

Presidential Chamber B
Set Up Your Shop for Epicor Warehouse Management1:30 PM - 2:20 PMEpicor Warehouse Management System (WMS)

Each manufacturing shop has unique needs. As a result, WMS offers many configuration options to match and improve the way your shop works today. We will discuss WMS shop configuration options in this session.

Jackson CD
Top Trends, Threats, and Opportunities Looking Into 2024 with Craig Webb1:30 PM - 2:20 PMThought Leadership Jackson EF
Epicor EDA and LumberTrack: A Deeper Look Into Business Intelligence2:30 PM - 3:20 PMLumberTrack Presidential Chamber B
What's New with BisTrack Rentals/Hire2:30 PM - 3:20 PMAdd-on, Modules, Partners

BisTrack has expanded its rental/hire functionality to automatically calculate rates, including hourly, daily, weekly, and more. Learn about all the options and how to set up your facility for rental/hire success.

Jackson AB
Opportunities to Improve your e-commerce Customer Experience With the BisTrack Web Store API2:30 PM - 3:20 PMBisTrack Advanced

Hear from four BisTrack Web Store API experts as they discuss how they've applied the functionality and answer your questions. Panelists include Ryan Rood, Information Technology Manager at Copp Building Materials Limited, Mike Hall, Retail Operations General Manager at Hancock Lumber Company, Kourtney McLean, Hancock Online General Manager at Hancock Lumber Company, and Joost Douwes, President at Chinook Lumber

Washington B
Panel Discussion: Connected Commerce in Building Supply2:30 PM - 3:20 PMThought Leadership Jackson EF
Cycle Counting and Annual Inventory with Epicor Warehouse Management2:30 PM - 3:20 PMEpicor Warehouse Management System (WMS)

Cycle counting is difficult to maintain without WMS. We will discuss how WMS enables efficient cycle counting to improve your inventory accuracy. We will also review options for an annual inventory with WMS.

Jackson CD
Extending LumberTrack Beyond its Core Functions2:30 PM - 3:20 PMLumberTrack

You and your team are familiar with the basics of LumberTrack. But there is so much more the system can offer. Come hear about some of the expanded functionality and opportunities to extend your use of the system across your organization.

Presidential Chamber A
Management Reporter with Dynamics Great Plains (GP)2:30 PM - 3:20 PMFinancials

Have you been using Management Reporter for a while and want to learn some tips and tricks on how to leverage more advanced or little known features? Attend this session to gain a deeper knowledge of the capabilities Management Reporter offers.

Lincoln A
Top 10 Ideas/Tips and Tricks for BisTrack2:30 PM - 3:20 PMBisTrack Basics

Learn from the experts. Our solution engineers will share some simple things you can do with Smart Views, Order Entry, Forms, Special Orders, and more to make your instance of BisTrack hum for your entire organization.

Lincoln CDE
Advanced Reporting Topics (smart lists in Excel, refreshable reports) with Dynamics Great Plains (GP)3:30 PM - 4:20 PMFinancials

Do you love Smart Lists, but you find yourself exporting the data to Excel and running your totals and pivot tables from that data? In this session, learn to create Excel reports without having to log into GP and exporting from Smart Lists.

Lincoln A
The Benefits of Moving to Azure3:30 PM - 4:20 PMBisTrack Advanced

Learn about all the benefits of moving to Epicor Azure -- the opportunity to set up and run a reporting database, multi-factor authentication, automatic failover, redundancy and disaster recovery, and better management of print servers.

Washington B
What's New in BisTrack Delivery3:30 PM - 4:20 PMAdd-on, Modules, Partners

Hear about all the new features and functionality with BisTrack Delivery, including the commercial trucking and routing capabilities with Trimble.

Jackson AB
Epicor Warehouse Management Picking for Organization and Efficiency3:30 PM - 4:20 PMEpicor Warehouse Management System (WMS)

How you select product for your customers can be one of the most unique aspects of your business. Fortunately, the selecting process in WMS can be tailored to your environment. We will review some of the options that allow you to achieve the selecting process you desire.

Jackson CD
Enhancing Configure, Price, Quote Capabilities with Epicor CPQ and BisTrack (New Time & Date!)3:30 PM - 4:20 PMThought Leadership

Epicor CPQ offers a powerful configurator embedded in BisTrack or your website to provide your team with 3D renderings and complete pricing and quoting, and document generation capabilities for all of your sales channels.

Jackson EF
How Customers are Applying Smart Clicks/Smart Views3:30 PM - 4:20 PMBisTrack Basics

Learn some of the best practices for smart clicks and smart views for making global changes. Attendees will hear about actual customer examples and real problems that have been solved.

Lincoln CDE
Role-Based Roundtables3:30 PM - 4:20 PMLumberTrack

Join your peers from other businesses using LumberTrack who have similar roles. Our team will sit down with you and answer your questions. This is also an opportunity for you to network with other LumberTrack users with similar experiences. Topics include Financials, GP, Sales, Shipping, Production, Fiber Management, and BI. 

Presidential Chamber A
Networking Reception in the Solutions Pavilion4:30 PM - 6:00 PMAll

Networking reception for all conference attendees

Presidential Ballroom A
Friday, November 10, 2023
Breakfast sponsored by Avalara, Phocas Software, Revenue Analytics and Saberis 7:00 AM - 8:00 AMAll

Breakfast for all conference attendees

Exhibit Hall B1
Registration Open 7:00 AM - 3:30 PMAll Presidential Lobby
The Next Wave with Guest Speaker Mark Mathews sponsored by Do it Best, LBM Partner Services and Orgill8:00 AM - 9:00 AMAll Presidential Ballroom D
Break and Solutions Showcase9:00 AM - 9:30 AMAll Presidential Ballroom A
Solutions Pavilion Open9:00 AM - 1:30 PMAll

Please visit our vendor partners and sponsors in the Solutions Pavilion.

Presidential Ballroom A
BisTrack Support Tables Available 9:00 AM - 1:30 PMAll

Please visit our BisTrack support reps to get your questions answered.

Presidential Ballroom A
LumberTrack Support Tables Available 9:00 AM - 1:30 PMAll

Please visit our LumberTrack support reps to get your questions answered.

Presidential Ballroom A
Integration Options with Epicor CPQ and BisTrack 9:30 AM - 10:20 AMAdd-on, Modules, Partners

Get connected with Epicor CPQ and BisTrack. Discover the different integration options that you have with Epicor CPQ and BisTrack.

Jackson AB
Connecting to your Customers Using Epicor EDI and LumberTrack9:30 AM - 10:20 AMLumberTrack

Electronically communicating with customers and vendors is the future. Epicor EDI provides a white-glove approach to making this easy and efficient.

Presidential Chamber B
Customer Panel: Advisory Services Examples and Opportunities 9:30 AM - 10:20 AMBisTrack Advanced Washington B
Customer Panel: Epicor Warehouse Management 9:30 AM - 10:20 AMEpicor Warehouse Management System (WMS)

Learn from your peers about WMS. Adam Bartlett, Data Systems Manager at Arnold Lumber, Matt Goebel, Inventory Manager at Star Lumber, and Laura McDade IT Manager at Husky Truss & Building Supply, will discuss lessons learned as they implemented and now use WMS daily.

 

Jackson CD
Going Beyond Shipping and Consumption with the Picking App9:30 AM - 10:20 AMLumberTrack

The LumberTrack Picking App used to just be for shipping and consumption. While these are both key portions of the App, the Picking App has been expanded to do much more including signature captures for BOLs, status changes, staging to orders, Warehouse Management and much more.

Presidential Chamber A
Discover the Proven Power of BuyMetrics to Optimize Purchase/ROI of Volatile Commodities Sponsored Session by BuyMetrics9:30 AM - 10:20 AMThought Leadership

Learn how LBM buyers customize and configure their own workspace, automate their workflows, use smart data and context-specific intelligence to capture market-power, and realize the savings. Honed by experienced lumber/panels buyers for 20+ years, BuyMetrics is practical, flexible, and enterprise ready. Not an exchange, BuyMetrics works for you (the buyer) in private.

Jackson EF
Introduction to Epicor Payments9:30 AM - 10:20 AMFinancials

Learn how Epicor Payments can simplify your entire credit card payment process, help manage costs and fees, and simplify compliance with PCI requirements. The team will also cover the comprehensive web-based reporting and options to identify transactions.

Lincoln A
Customer Speaker: Optimizing Delivery to Manage and Drive Down Costs 9:30 AM - 10:20 AMBisTrack Basics

Are you still using a manual delivery method or looking to optimize your processes? Hear Jordan Worthington, Training Manager, and Scott Bean, ERP Operations Manager from Ziggy’s Home Improvement, discuss how the team has optimized multi-branch/multi-state deliveries with a variety of vehicle types. They will discuss the ability to gain visibility into delivery costs and strategies implemented to bring those down.

Lincoln CDE
Customer Panel: Data Security in the Lumber Industry 10:30 AM - 11:20 AMLumberTrack

Join us for an insightful discussion on data security within the lumber industry, featuring a distinguished panel of experts and industry leaders. In this engaging session, our panelists will delve into the crucial aspects of protecting sensitive information in the lumber sector, offering valuable insights, strategies, and best practices. This customer panel is a must-attend event for lumber industry professionals, providing a platform to enhance your understanding of data security challenges and solutions in this ever-evolving landscape. Don't miss the opportunity to connect with industry peers and experts on this critical topic.

Presidential Chamber B
Import Best Practices -- Manipulating Data, Standard Buy Updates, Pricing10:30 AM - 11:20 AMBisTrack Basics

Become an import expert and learn how to manage and keep your data current. The team will cover importing and updating your pricing, standard buy updates, and more.

Lincoln CDE
Web UI Configuration and Troubleshooting10:30 AM - 11:20 AMEpicor Warehouse Management System (WMS)

Learn how to customize WMS Web UI for your needs. Menu configuration, user security, and report tweaking will be discussed. We will also review examples of how we troubleshoot user questions, so you can solve operational questions as they arise.

Jackson CD
Going Beyond AP Automation with Epicor ECM and BisTrack10:30 AM - 11:20 AMAdd-on, Modules, Partners

Learn about all the possibilities beyond AP Automation with Epicor ECM and BisTrack, including intelligent data capture, electronic signatures, document retention and forms.

Jackson AB
What's New with Epicor Financials and BisTrack10:30 AM - 11:20 AMFinancials Lincoln A
Using Epicor to Tackle 2024 Building Products Pricing Trends Sponsored Session by Revenue Analytics10:30 AM - 11:20 AMThought Leadership Jackson EF
Better Fleet Management by taking your Delivery Dispatch Skills to the Next Level10:30 AM - 11:20 AMBisTrack Advanced

Learn how to create and manage standard routes, how to take advantage of all the Google Maps functionality built into Journey Planner, and see real examples of ways customers have improved their use of Journey Planner.

Washington B
Introduction to Epicor Warehouse Management11:30 AM - 12:20 PMAdd-on, Modules, Partners

Learn all about how implementing Epicor WMS can improve your operations with greater visibility into the inventory in your yard or warehouse.

Jackson AB
Managing Cash with BisTrack11:30 AM - 12:20 PMFinancials

Review the customer payment cycle from receipt through deposit into the bank.  We will discuss setups in BT and your ERP to include GL impacts and reconciliationReview the customer payment cycle from receipt through deposit into the bank.  We will discuss setups in BT and your ERP to include GL impacts and reconciliation.

Lincoln A
Epicor Warehouse Management Best Practices11:30 AM - 12:20 PMEpicor Warehouse Management System (WMS)

We will discuss the best practices we have seen implemented at our WMS customers. We will review the options for shipping your orders with WMS, including a discussion of using BisTrack Delivery based on WMS data.

Jackson CD
Ask Me Anything11:30 AM - 12:20 PMLumberTrack

The title says it all! Come to this interactive session with LumberTrack or general Epicor questions. Epicor will have a panel of experts available to answer.

Presidential Chamber B
Better Management of Inventory Changes using 'Replaced By' in BisTrack11:30 AM - 12:20 PMBisTrack Advanced

How can you take advantage of the 'Replaced By' functionality in BisTrack? That's the burning question that will be covered during this session, along with examples of how to manage the functionality and the expected outcomes.

Washington B
Epicor Learning for the Building Supply User Experience11:30 AM - 12:20 PMBisTrack Basics Lincoln CDE
Lunch sponsored by Avalara, Phocas Software, Revenue Analytics and Saberis 12:20 PM - 1:20 PMAll

Lunch for conference attendees

Exhibit Hall B1
Labor Management and Exception Tracking1:30 PM - 2:20 PMEpicor Warehouse Management System (WMS)

A review of the setup and configuration of Warehouse Management Productivity Standards and how to report on your warehouse’s efficiency. We will also review how to track exceptions with WMS and how resolving the exceptions can lead to greater productivity. Also, hear from Adam Bartlett, Data Systems Manager at Arnold Lumber, about how they have used this functionality in their business.

Jackson CD
Introduction to Epicor Security Suite1:30 PM - 2:20 PMAdd-on, Modules, Partners

Get to know what Epicor Security Suite offers BisTrack customers to keep your organization safe from cyber security threats. Topics include Secure Firewall Service, SonicWall Capture Client, Secure Backup, and Cellular ISP Failover.

Jackson AB
Putting Dynamic Forms and Lookups to work in LumberTrack1:30 PM - 2:20 PMLumberTrack

Dynamic Forms give you the flexibility to create user defined tables and maintain those table inside the LumberTrack application. Learn how to maximize their use by creating tables, relating them to transactions and even creating lookups in your custom user-defined fields.

Presidential Chamber A
BisTrack Financial Reconciliation Best Practices1:30 PM - 2:20 PMFinancials

Learn more about the best practices for financial reconciliation with BisTrack

Lincoln A
Foundational Tech: What Efficiency Can You Leverage from the Orgill Industry PIM for Your Data to Take Advantage of New Trends for Pros and Retail? Sponsored session by Orgill1:30 PM - 2:20 PMBisTrack Basics Lincoln CDE
Epicor Financials for LumberTrack1:30 PM - 2:20 PMLumberTrack

Learn more about Epicor Financials and understand if it is the right fit for your organization.

Presidential Chamber B
Ecommerce: What You Need To Know and Where To Start – Hint: Clean and Enrich Product Data First Sponsored Session by LBM Partner Services1:30 PM - 2:20 PMBisTrack Advanced

Learn how cutting edge BI tools in Epicor® BisTrack can streamline your eCommerce order fulfillment process, plus cleanse and enrich product information for websites, electronic bin labels and other digital applications.

 

Washington B
BisTrack Start, Stop, Continue2:30 PM - 3:20 PMAdd-on, Modules, Partners, BisTrack Advanced, BisTrack Basics, Epicor Warehouse Management System (WMS), Financials

Join other attendees and discuss what Epicor should start, stop, and continue. This interactive session helps us by getting feedback directly from you.

Presidential Ballroom D
LumberTrack Start, Stop, Continue2:30 PM - 3:20 PMLumberTrack

Join other attendees and discuss what Epicor should start, stop, and continue. This interactive session helps us by getting feedback directly from you.

Presidential Chamber B