Name
Customer Service (POS) Best Practices and What's New (Eagle)
Date & Time
Tuesday, February 10, 2026, 10:00 AM - 10:50 AM
Speakers
Sean Anderson - Epicor
Description

Through real-world scenarios and hands-on exercises, attendees will learn how to combine technical proficiency with exceptional service skills, ensuring every POS interaction strengthens customer relationships and supports business goals.

Key topics include:

  • Understanding ERP POS workflows and their impact on customer interactions.
  • Best practices for handling transactions—from sales to returns—with professionalism and accuracy.
  • Techniques for resolving common customer issues quickly and effectively using ERP tools.
  • Leveraging ERP data to personalize service and build customer loyalty.
Location Name
Glades
Full Address
TradeWinds Resort on St. Pete Beach
5500 Gulf Blvd.
St. Pete Beach, FL 33706
United States
Content Automation and Management, Electronic Data
Education Level Insights Auto 2026
Beginner, Advanced
Audience Insights Auto 2026
Operations
Solutions Insights Auto 2026
Eagle for the Aftermarket
Track Insights Auto 2026
Best Practices
Session Type Insights Auto 2026
Collaborative Learning, Product Innovations