Name
Transforming the Customer Experience Keynote
Date & Time
Wednesday, August 26, 2026, 9:30 AM - 10:15 AM
Speakers
Description
Hear from Rich Murr, Epicor's Chief Customer Officer, as he shares how we're transforming the customer experience across every stage of the customer journey. From faster cloud migrations powered by AI and proactive support, to simpler billing and stronger cybersecurity, Rich outlines the strategic investments Epicor is making to help customers realise value more quickly, improve operational resilience and stay ahead of an evolving threat landscape. Discover how customer feedback is shaping our roadmap and what these enhancements mean for your business.
Location Name
JW Grand Ballroom
Full Address
JW Marriott Gold Coast Resort & Spa
158 Ferny Ave
Surfers Paradise QLD 4217
Australia
158 Ferny Ave
Surfers Paradise QLD 4217
Australia
ANZ Insights 2026 Solutions
Advanced MES, Kinetic, Senior Living
ANZ Insights 2026 Industry
Aged Care, Manufacturing