Name
Creating a Culture of Customer Service
Date & Time
Thursday, May 18, 2023, 11:20 AM - 12:10 PM
Speakers
Description
Organizations looking to improve this critical facet of their business should ask themselves: how much of a culture of service do you have in your organization that helps drive that relationship with your customers? Then ask, is it consistent across touchpoints? Is your business clear in the way it communicates with existing, new and potential customers? And does your organization carry through on the promise? Chris Warticki, VP of Customer Experience delves into the challenges and opportunities for all organizations to improve the customer service experience.
Location Name
South Seas E
Full Address
Mandalay Bay Resort and Casino
3950 Las Vegas Blvd.
Las Vegas, NV 89119
United States
3950 Las Vegas Blvd.
Las Vegas, NV 89119
United States
Session Level
Advanced, Beginner, Intermediate
Interest
Analytics and Reporting, BI, Cloud and Cybersecurity, Compliance and Sustainability, Services and Support, Workforce and Automation
Product 2023
Advanced MES, API, Application Studio, Automation Studio, BAQ, BPM, Cash Collect, Certified Hardware, Collaborate, Commerce, CPQ, DocStar, DynaChange Portal, Eclipse, ECM, EDA, EDD, EDI, EFP, Epicor CMS, Epicor Easy SAQ, Epicor Learning, Epicor Payment Solutions, Epicor Payments, eSignature, Financial Reporting, Grow, Indago WMS, Kinetic, Kinetic Costing, Kinetic Dashboards, Kinetic Financial Management, Kinetic Project Management, Kinetic SDK, Kinetic Security, ListingExpert, Payment, Professional Services, Prophet 21, Quick Ship, Report Studio, Security Suite, Service Pro, Smart Software, SonicWall, SPARXiQ, Spreadsheet Server, SSRS, Tax Connect
Platform 2024
Epicor Advanced MES, Eclipse, CMS, Kinetic, Prophet 21