Name
Improving the Distribution Customer Experience
Date & Time
Wednesday, May 17, 2023, 1:20 PM - 2:10 PM
Description
B2B businesses have been focusing on leaner, agile, and efficient processes to provide customers with the best product and services. With the onset of omnichannel and e-commerce, it is critical to speed up digital adoption to provide an enhanced customer experience. Join Dr. Malini Natarajarathinam from Texas A&M will discuss the current priorities and share examples of challenges the B2B businesses face and how to alleviate them. In this session, you'll learn: - How to recognize the change in priorities for B2B businesses - How new technologies are impacting customer ecosystems - To recognize the change in priorities to integrate technology with process efficiency
Location Name
South Seas J
Full Address
Mandalay Bay Resort and Casino
3950 Las Vegas Blvd.
Las Vegas, NV 89119
United States
Session Level
Advanced, Beginner, Intermediate
Interest
Sales and Commerce, eCommerce and Omnichannel
Product 2023
Eclipse, Prophet 21
Platform 2024
Eclipse, Prophet 21