Step into the world of Duncan-Parnell, Prophet 21 customer and supplier to construction contractors, engineers, surveyors, architects and designers. Vicki Hafele, Treasurer, and Pete Chrobak, CFO, will share their comprehensive process automation journey, from initial efforts to recent enhancements with Automation Studio, Powered by Workato. This session will offer an overview of their progressive automation strategies, the lessons learned, and the unexpected benefits along the way, including qualifying for R&D tax credits.   Session Highlights:   •  The evolution of process automation at Duncan-Parnell, showcasing both early initiatives and recent improvements. •  The role of Automation Studio in complementing and advancing their existing automated processes. •  An exploration of how automation has led to R&D tax credits and the criteria for such benefits. •  Case studies detailing the present and future-planned application of Automation Studio in specific scenarios, augmenting their robust automation landscape. •  The practical effects of automation on Duncan-Parnell's efficiency, cost-saving measures, and customer engagement.   This dialogue will not only spotlight Automation Studio's contributions but also celebrate the broader scope of Duncan-Parnell's commitment to innovation and continuous improvement in process automation.