Name
EpicWeb and EpicCare Support Portal Best Practices
Date & Time
Thursday, May 23, 2024, 10:20 AM - 11:10 AM
Speakers
Description
The Epicor Global Support Team will provide an overview of our EpicCare support portal and EpicWeb portal so you can increase the value of your support investment with your Epicor solution. In this session, you will learn:
• The difference between EpicCare and EpicWeb
• New features launched to the EpicCare homepage to improve your support portal experience
• How to streamline your login process through single sign-on with Epicor Identity
• How to submit product enhancements through Epicor Ideas
• Tips and tricks, including how to submit non-technical requests more efficiently through the Wayfinder tool
Location Name
Governor's Chamber D|Governor's Chamber E
Full Address
Gaylord Opryland Resort & Convention Center
2800 Opryland Dr
Nashville, TN 37214
United States
2800 Opryland Dr
Nashville, TN 37214
United States
Session Level
Advanced, Beginner
Interest
Services and Support
Platform 2024
Prophet 21
Industry
Distribution
Audience
Executive, Finance, Operations, IT, Sales, Other
Session Type 2024
Success Strategies