Name
EpicWeb and EpicCare Support Portal Best Practices
Date & Time
Tuesday, May 21, 2024, 3:00 PM - 3:50 PM
Richard Gutierrez
Description
The Epicor Global Support team will provide an overview of our EpicCare support and EpicWeb portals so you can increase the value of your Epicor support investment. In this session, you will learn: • The difference between EpicCare and EpicWeb • New features launched to the EpicCare homepage to improve your support portal experience • How to streamline your login process through single sign-on with Epicor Identity • How to submit product enhancements through Epicor Ideas • Tips and tricks, including how to submit non-technical requests more efficiently through the Wayfinder tool
Location Name
Canal A
Full Address
Gaylord Opryland Resort & Convention Center
2800 Opryland Dr
Nashville, TN 37214
United States
Session Level
Advanced, Beginner
Interest
Services and Support
Platform 2024
Kinetic
Industry
Manufacturing
Audience
Executive, Finance, Operations, IT, Sales, Other
Session Type 2024
Success Strategies