Name
Enhancing Your Cloud Experience With Epicor Support
Date & Time
Tuesday, May 21, 2024, 1:00 PM - 1:50 PM
Speakers
Amy Keusch - Epicor
Description
Join our support experts to gain the best experience from your Epicor SaaS solutions, whether it's your ERP or modules in the Cloud. In this session, you will learn about: • Upgrade testing and support case entry best practices • The new AI-driven technology, Epicor Learning Knowledge Assistant ChatGPT, designed to increase product and support adoption • Self-service tooling • Tips and tricks for setting up single sign-on with Epicor Identity (IdP) for Prophet 21 and IdP-enabled applications
Location Name
Governor's Ballroom D
Full Address
Gaylord Opryland Resort & Convention Center
2800 Opryland Dr
Nashville, TN 37214
United States
Session Level
Advanced, Beginner
Interest
Services and Support, AI/ML
Solutions
P21
Industry
Distribution
Audience
IT, Finance, Operations
Session Type
Success Strategies